Luisa Valente | UX & Service Designer
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DESIGN DISRUPTORS

If you can create an amazing experience

It’s going to help improve your business. Even if you’re the best company in the world, if you only have amazing prcesses but you haven’t thought about design then you’re vulnerable. People have choice now: if they open up your digital interface and they don’t immediately understand the value, you loose them.

There’s less space today for a clunky, painful experience.

84%

NO MORE CHANCES

84% of people are not going to try out an app more than twice.

METHOD
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SERVICE DESIGN

Planning a web service in every detail is becoming more and more important to the customer.

PROTOTYPING

Prototypes help design the best user experience and show investors you won’t waste their money in rework.

USER EXPERIENCE
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A/B TEST

Performance optimization relies on comparative behaviour analysis of different website or app versions.

WEARABLE TECHNOLOGIES

Wearable devices are already part of our daily life and they’re now flooding the market.

We are on the threshold of a fourth phase in the evolution of the Internet:
devices connected without human intervention.

69%

INTERNET OF THINGS

Consumers planning to buy connected technology for their homes by 2019 (US).

60%

MOBILE VS DESKTOP

Mobile usage in terms of overall time spent in the US

34%

AN APP PER MONTH

Consumers who download 5 to 8 apps per month (US)

342%

MULTI-DEVICES

By 2020 the number of connected devices is expected to rise from 7 to 24 billion

LEADING OR FOLLOWING THE MARKET NOW ALSO DEPENDS ON THE QUALITY AND METHODOLOGY OF YOUR WEB PARTNERS.